Description Reviews Shipping Policy

At Broadside Stands, we are committed to providing a seamless and efficient shipping experience for our customers. Below, we outline our shipping policy for stands and apparel products specifically designed for saddle hunters in North America.

Shipping Destinations

We currently offer shipping within the United States and Canada. We are dedicated to serving our customers in North America and ensuring timely delivery of their orders.

Order Processing Time

Once you place an order for our stands or apparel products, our team begins processing it promptly. Please allow 1-3 business days for order processing before shipment.

Shipping Methods

We partner with reliable shipping carriers to ensure the safe and timely delivery of your products. The shipping method used will depend on the size and weight of your order.

Shipping Time

The estimated shipping time will vary depending on your location and the shipping carrier. Generally, you can expect your order to arrive within 3-7 business days after it has been shipped.

Order Tracking

We provide order tracking information for all shipped orders. Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

Shipping Fees

Shipping fees will be calculated and displayed at checkout based on the weight, size, and destination of your order. We strive to offer competitive and fair shipping rates to our customers.

Customs and Duties

For orders shipping outside of the United States and Canada, additional customs fees, taxes, or duties may apply. These charges are the responsibility of the customer and may vary based on local regulations. Please consult your local customs office for more information.

Shipping Updates and Communication

We understand the importance of keeping you informed about the status of your order. Throughout the shipping process, we will provide regular updates via email, including confirmation of shipment and tracking details.

Shipping Issues or Delays

While we strive to meet the estimated shipping times, unforeseen circumstances or carrier delays may occasionally occur. If you encounter any issues with your shipment, please contact our customer support team, and we will assist you in resolving the matter promptly.

Order Modifications and Address Changes

If you need to modify your order or make changes to the shipping address after it has been placed, please reach out to our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been shipped.

We aim to provide exceptional customer service and ensure that your order arrives in a timely manner. If you have any questions or concerns about our shipping policy, please contact our customer support team, and we will be happy to assist you.

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